Identify the Gas Odor
Natural Gas is odorized by a chemical called Mercaptan which adds a distinctive rotten egg or sulphur like smell to help you detect any leaks. For more information click here.
Please call the office immediately if you smell natural gas at 780-967-2246 or 1-800-290-5491, 24 hours a day - 7 days a week.
What to do if You Think You Have a Leak
If you smell gas or hear the flow of escaping gas, please follow these steps immediately:
1. Don't smoke, light matches, operate electrical switches, use telephones, or create any other source of ignition.
2. Leave the building immediately; leaving the door open and any windows that may already be open.
3. Turn your gas off at the meter.
4. Get to a nearby phone and call the 24 hour emergency line 780-967-2246 or 1-800-290-5491.
Underground Gas Leak
Ste. Anne Natural Gas Co-op Ltd. offers a $100.00 reward for any reported underground leaks only that are confirmed by SANG servicemen. Please report any suspected leaks to office at 780-967-2246 or 1-800-290-5491, 24 hours a day - 7 days a week.